Adding portal users
Table of Contents
How-to guide
Add new users to your PhoneLine+ Partner Portal so that they can configure settings on behalf of customers. To do this, click Portal Users from the main menu.
Click the ‘Add a new user’ button to create a new portal user.
Enter the users’ full name and email address.
When name and email are complete, press the ‘Add’ button.
The user will now be added to your PhoneLine+ Partner Portal and will appear in the user list.
The new user will receive an email guiding them through how to access the portal and set their password.
Troubleshooting
If you are not able to add a portal user, please check the following:
- You have completed all required fields (Full Name, E-mail Address)
- The e-mail address that you have entered is valid and unique (not already been used within PhoneLine+)
If you are still having issues, please contact the PhoneLine+ support team.