Adding customer users
Table of Contents
How-to guide
You can add a user on behalf of a customer.
Click ‘Users’ from the customer menu to see a list of the users at this customer.
To create a new user within this customer, press the ‘Add a new user’ button.
This brings up a screen where you can enter information about the user.
You can also choose whether the user will be an Admin user on their PhoneLine+ account.
Once you have entered the information, press the ‘Add User’ button.
The new user will then receive an e-mail which will guide them through how to access PhoneLine+ and set their password.
Troubleshooting
If you are not able to add a user on behalf of a customer, please check the following:
- You have completed all required fields (Full Name, E-mail Address)
- The e-mail address that you have entered is valid and unique (not already been used within PhoneLine+)
If you are still having issues, please contact the PhoneLine+ support team.