Adding customer numbers
Table of Contents
How-to guide
You can add a number on behalf of a customer.
Click ‘Customers’ from the main menu and then select the customer you wish to add a number for.
Click ‘Numbers’ from the customer menu and press the ‘Add a new number’ button.
Search for either a UK national number or local town / city number.
Select the number you require and press the ‘Add’ button.
The number will then be added to the customers account and can be assigned to their users as required.
Troubleshooting
If you are not able to add a new number on behalf of a customer, please check the following:
- You have selected the correct type of number from the drop down list when searching for a number (e.g. UK National Number)
- If you are searching for a UK Town / City Number, please ensure that the area code has been entered correctly
If you are still having issues, please contact the PhoneLine+ support team.