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Managing portal users

Table of Contents

How-to guide

You can manage existing users on your PhoneLine+ Partner Portal.

Click ‘Portal users’ from the main menu.

This will bring up a list of any users currently set up on the system.

Edit a user

Click on a users’ name to bring up an edit screen. You can now update the information for this user, including their name and e-mail address.

Delete a user

You may wish to delete a user if they no longer require access to the PhoneLine+ Partner Portal.

To do this, press the ‘Delete user’ button.

Note: once a user has been deleted this cannot be undone.

Troubleshooting

If you are not able to update the details of a portal user, please check the following:

  • You have completed all required fields (Full Name, E-mail Address)
  • The e-mail address that you have entered is valid and unique (not already been used within PhoneLine+)

If you are still having issues, please contact the PhoneLine+ support team.

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