PhoneLine+ Release Notes (Partner Portal) – 29/05/2024

We have delivered the following to improve the functionality available in the partner portal:

Global search added to the partner portal – With the introduction of this, channel partners can now search for any provisioned customers in their account by one of the following variables; Phone Number, Customer Name, MAC Address, User Name, Email Address and Postcode. This takes away unnecessary button clicks and navigation through multiple tabs to service end customers.

An Issue was highlighted that meant some channel partner users could not delete users from a PL+ company, this has now been resolved
Partners were reporting issues when trying to use the number porting process on the PL+ partner portal, this was an issue to do with the Rangeholder check failing which has now been resolved
Two very similar issues were raised where partners were having an issue updating their users call settings, which was only impacting certain browsers. This has now been resolved.